SMS & Messaging Policy
Last Updated: March 28, 2026
This SMS & Messaging Policy explains how Wonder 4 Marketing Inc. (“Company,” “we,” “our,” or “us”) communicates with you via SMS text messages, phone calls, and WhatsApp in compliance with the Telephone Consumer Protection Act (TCPA), Federal Communications Commission (FCC) regulations, and applicable state laws.
1. Consent to Receive Messages
By providing your phone number on our website, forms, or through any communication channel and checking the applicable consent box, you provide your prior express written consent to receive:
- Service-related messages: Appointment confirmations, reminders, account updates, and responses to your inquiries
- Marketing messages: Promotional offers, service information, newsletters, and special announcements
Consent is not a condition of purchase. You are not required to consent to receive marketing messages in order to use our services or make a purchase.
2. Message Frequency
- Service messages: Sent as needed based on your interactions (appointment confirmations, follow-ups)
- Marketing messages: Up to 4 messages per month
- Message frequency may vary based on your activity and communications with us
3. Message and Data Rates
Message and data rates may apply. Standard messaging rates from your wireless carrier apply to all SMS messages sent to or received from us. Contact your carrier for details about your messaging plan.
4. How to Opt Out
4.1 SMS Messages
You may opt out of SMS messages at any time by:
- Replying STOP to any SMS message from us
- Emailing us at info@wonder4marketing.com with the subject “SMS Opt Out”
- Calling us at (786) 806-9701
After opting out, you will receive one final confirmation message. You will no longer receive marketing messages but may still receive essential service-related messages.
4.2 Phone Calls
You may opt out of phone calls by:
- Informing us during any call
- Emailing us at info@wonder4marketing.com
- Adding your number to the National Do Not Call Registry at donotcall.gov
4.3 WhatsApp
You may opt out of WhatsApp messages by:
- Sending “STOP” via WhatsApp
- Blocking our WhatsApp number
- Contacting us via email
5. Help and Support
If you need assistance, reply HELP to any SMS message from us, or contact:
- Email: info@wonder4marketing.com
- Phone: (786) 806-9701
- WhatsApp: +1 (786) 302-1832
6. TCPA Compliance
We comply with the Telephone Consumer Protection Act (47 U.S.C. § 227) and all FCC regulations. Specifically:
- We obtain prior express written consent before sending marketing messages or making autodialed/prerecorded calls
- We honor all opt-out requests promptly (within 24 hours)
- We do not send messages before 8:00 AM or after 9:00 PM in the recipient's local time zone
- We maintain records of consent for all recipients
- We do not send messages to numbers on the National Do Not Call Registry without prior express consent
7. Twilio Compliance
Our SMS and voice services are powered by Twilio Inc. We comply with:
- A2P 10DLC Requirements: Our business is registered with The Campaign Registry (TCR) for Application-to-Person messaging compliance
- Twilio Acceptable Use Policy: We adhere to Twilio's messaging guidelines and content policies
- CTIA Short Code Monitoring Handbook: We follow wireless industry messaging standards
- Carrier Filtering: We use approved messaging practices to ensure deliverability
8. Supported Carriers
SMS messaging is supported on all major U.S. carriers including but not limited to: AT&T, T-Mobile, Verizon, Sprint, US Cellular, and their MVNOs. Carrier support may vary for certain message types.
9. Types of Messages We Send
| Type | Examples | Can Opt Out? |
|---|---|---|
| Appointment Confirmations | Your call is confirmed for Monday at 10 AM | No (service-essential) |
| Appointment Reminders | Reminder: Strategy call tomorrow at 2 PM | No (service-essential) |
| Service Updates | Your campaign is live. Check your dashboard. | Yes |
| Marketing Promotions | Limited spots available this month. Book now. | Yes |
10. Data Handling
Phone numbers and messaging data are handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes. Phone numbers are stored securely and used only for the purposes described in this policy.
11. State-Specific Provisions
Florida
In compliance with the Florida Telephone Solicitation Act (F.S. § 501.059), we do not make unsolicited telephone sales calls without prior consent and honor all do-not-call requests.
California
California residents have additional rights under the CCPA/CPRA. See our Privacy Policy for details.
12. Changes to This Policy
We may update this policy at any time. Changes will be posted on this page.
13. Contact Us
Wonder 4 Marketing Inc.
7500 NW 25th St, Suite 237, Miami, FL 33122
Email: info@wonder4marketing.com
Phone: (786) 806-9701