Privacy Policy — Wonder 4 Marketing Inc.

Wonder 4 Marketing Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.wonder4marketing.com (the “Site”), use our services, or interact with us through any channel including phone, email, SMS, WhatsApp, or social media.

By using our Site or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Fill out a contact form or request a quote
Book a strategy call or consultation
Subscribe to our newsletter or marketing communications
Communicate with us via phone, email, SMS, or WhatsApp
Enter into a service agreement with us
Submit a testimonial or review

This information may include: full name, email address, phone number (including mobile/WhatsApp), business name, business type, business address, website URL, monthly revenue range, marketing budget, and any other information you choose to provide.

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

Device Information: IP address, browser type and version, operating system, device type, screen resolution
Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, exit pages
Location Data: Approximate geographic location based on IP address
Cookies and Tracking Technologies: See our Cookie Policy for details

1.3 Information from Third Parties

We may receive information about you from third-party services including:

Google (Google Ads, Google Analytics 4, Google Tag Manager): Advertising interaction data, website analytics, conversion tracking
Meta (Facebook, Instagram): Ad interaction data, conversion events via Meta Pixel and Conversions API (CAPI)
Twilio: SMS delivery status, call logs, WhatsApp message delivery data

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To respond to your inquiries, provide marketing services, and manage your account
Communications: To contact you about appointments, service updates, and relevant information via email, phone, SMS, or WhatsApp (with your consent)
Marketing: To send promotional communications (you may opt out at any time)
Analytics and Improvement: To analyze website usage, improve our services, and optimize our marketing campaigns
Advertising: To deliver targeted advertisements through Google Ads and Meta Ads platforms
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect against fraud, spam, and unauthorized access

3. Tracking Technologies and Advertising

3.1 Google Tag Manager (GTM)

We use Google Tag Manager to manage tracking scripts on our website. GTM itself does not collect personal data but facilitates the deployment of tags that may collect data as described below.

3.2 Google Analytics 4 (GA4)

We use Google Analytics 4 to collect anonymous website usage data. GA4 uses cookies and similar technologies. Data collected includes page views, session duration, bounce rate, and demographic information. Google may use this data in accordance with Google's Privacy Policy.

3.3 Meta Pixel and Conversions API

We use Meta Pixel (Facebook Pixel) and Meta Conversions API to track website conversions, optimize advertising campaigns, and build targeted audiences. This involves sharing hashed (encrypted) data such as email addresses and phone numbers with Meta Platforms, Inc. For more information, see Meta's Privacy Policy.

3.4 Advertising Opt-Out

You can opt out of interest-based advertising through:

4. SMS, Phone Calls, and WhatsApp Communications

4.1 TCPA Compliance (Telephone Consumer Protection Act)

We comply with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable Federal Communications Commission (FCC) regulations regarding telephone communications, text messages, and automated calls.

We will only send SMS messages or make automated/prerecorded calls to you with your prior express written consent
By providing your phone number and checking the consent box on our forms, you provide express written consent to receive communications from Wonder 4 Marketing Inc.
Message frequency varies. Message and data rates may apply
You may opt out of SMS communications at any time by replying STOP to any message
You may opt out of phone calls by informing us verbally or in writing
Consent is not a condition of purchasing any services

4.2 WhatsApp Business Communications

We use WhatsApp Business (powered by Meta) to communicate with clients and prospects who have provided their WhatsApp number and consent. WhatsApp communications are subject to WhatsApp's Privacy Policy and WhatsApp Business Policy.

4.3 Twilio Services

We use Twilio Inc. as our communications platform for SMS and voice services. Twilio processes data in accordance with their Privacy Statement. We maintain compliance with Twilio's Acceptable Use Policy and messaging compliance requirements including A2P 10DLC registration.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our business (email delivery, SMS/voice services, payment processing, analytics)
Advertising Platforms: Google and Meta for advertising optimization (hashed/anonymized data only)
Legal Requirements: When required by law, court order, or governmental regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

Contact form submissions: 3 years
Client account data: Duration of business relationship plus 5 years
Marketing communications: Until you opt out
Analytics data: 26 months (Google Analytics default)

7. Your Privacy Rights

7.1 All Users

Regardless of your location, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Opt out of SMS messages by replying STOP

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know: You may request details about the categories and specific pieces of personal information we collect
Right to Delete: You may request deletion of your personal information, subject to certain exceptions
Right to Opt Out of Sale/Sharing: We do not sell personal information. We share data with advertising partners for cross-context behavioral advertising; you may opt out
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Right to Correct: You may request correction of inaccurate personal information
Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information beyond what is necessary for our services

To exercise these rights, contact us at info@wonder4marketing.com or call (786) 806-9701. We will respond within 45 days.

7.3 Virginia, Colorado, Connecticut, Utah, and Other State Residents

Residents of states with comprehensive privacy laws (Virginia CDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, and others) have similar rights to access, correct, delete, and opt out of the processing of personal data. Contact us to exercise these rights.

7.4 Florida Residents

Florida residents are protected under the Florida Information Protection Act (FIPA) regarding data breaches. In the event of a data breach affecting your personal information, we will notify you as required by Florida law (within 30 days of discovery). Additionally, the Florida Digital Bill of Rights (effective July 1, 2024) provides privacy rights for Florida residents with certain thresholds.

8. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including:

SSL/TLS encryption for all data transmitted to and from our website
Encrypted storage of sensitive credentials
Access controls limiting data access to authorized personnel
Regular security reviews and updates
Hashing of personal data before sharing with advertising platforms

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Our services are primarily directed at users in the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

11. Do Not Track Signals

Some browsers have a “Do Not Track” (DNT) feature. We currently do not respond to DNT signals. However, you can manage tracking through the opt-out mechanisms described in Section 3.4 and our Cookie Policy.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint, please contact us:

Wonder 4 Marketing Inc.
7500 NW 25th St, Suite 237
Miami, FL 33122
Email: info@wonder4marketing.com
Phone: (786) 806-9701
WhatsApp: +1 (786) 302-1832